DIAL Barnsley (Disability Information Advice Line)


DIAL Barnsley is a information,advice and support organisation run by, and for, disabled people and carers in Barnsley. Established in 1985 from the belief that disabled people themselves are the ‘experts’ in understanding the needs of disabled people and with a willingness to share that experience and knowledge. Since then, all our services have been developed in response to the needs and demands of our clients. We work to the social model of disability and attribute the success of our organisation to our ethos which is to:

“See the person first”

Today we remain an independent user led organisation. We have built a reputation for providing high quality, professional services, whilst maintaining a friendly and down to earth approach. We work towards eliminating discrimination by raising awareness amongst the community of the abilities and rights of disabled people and by representing their views with local service planners and providers.

Our trustees and management team are actively involved in local networks and partnership working within the borough helping to influence and shape service provision and developments so we can all enjoy:

Our vision for

“A Life without Boundaries”

Our mission

is to support and empower disabled people and carers, enabling them to live a more enriched and independent lifestyle

This is achieved through our aims to:

  • give a voice through personal experience
  • remove stigma, challenge discrimination and promote equality
  • ensure services match need

We do this by:

  • providing impartial, peer-led services to disabled people and carers enabling them to make informed choices
  • involving disabled people and carers in all aspects of our work

Suite 6 – 9
Summer Lane
S70 2NZ

Tel: 01226 240273