We are currently reviewing the way in which local Care Navigation and Telehealth Services are provided within the community. The services are provided across Barnsley by South West Yorkshire Partnership NHS Foundation Trust (SWYPFT).

The Care Navigation and Telehealth Service aims to help people with an ongoing illness or long term condition to take control of their health – maximising their potential for independent living. People are supported by dedicated nursing staff who provide information and advice to encourage healthier behaviours and lifestyles via telephone appointments.

The following four service areas are provided under the banner of Care Navigation and Telehealth Services:

  • Telehealth Vital Sign Remote Monitoring
  • Care Navigation (Signposting)
  • Health Coaching (Personal Goal Setting)
  • Post Crisis Support (Support following hospital stay) 

As part of this review, we are asking people who have previously or who are currently accessing the Barnsley Care Navigation and Telehealth Service to share with us via survey, their experiences of accessing and using these services, as the more examples and feedback we can get, the better we can ensure that future community services meet the needs of the local people accessing them.

If you have previously (within the last two years) or currently receive any of the above services, or you are a family member or carer of someone who does, we would like to hear from you prior to the deadline of 5pm on Tuesday 18th April 2017.

You can complete the survey here 

We are also looking to hold a workshop in early May to look at the services in further detail and gather your thoughts. If you are interested in attending, or would be prepared to talk to us on a 1:1 basis please indicate this at the end of the survey in the space provided.

If you require any further information or would like to discuss the survey please call us on 01226 433739 or e-mail us at using the subject header – Care Navigation and Telehealth Service Review.